Manuals
How do I delete my Zaurus account?
- How do I set up an Out of Office?
- Can I add multiple email addresses to one account?
- How do I change my password?
File Share Module
- How to install the File Share Module
- Sending files with the File Share module
- Download the shared files
The interface explained
Manuals in PDF format
Company settings
- Can I import a complete list of company users?
- Can I add employees without a company email address?
- We use multiple domain names for our email addresses – how can all employees be listed as ‘co-worker’?
Zaurus Glasses app
I have a problem
General problems
- How can I submit feedback or file a complaint?
- How do I attach a location to my message?
- What kind of attachments can I share through Zaurus?
Digital Assistant
Security
- How can I prevent TapJacking?
- What can I do to secure my data myself?
- Can I sign out of my Alterdesk account remotely?
Release notes
Information security, business continuity and privacy
Data breaches and data protection
Miscellaneous
- Where is the data that the assistants receive stored?
- How long is data stored within the communication platform?
- Can the identity of a patient / client be verified?
Legislation, certifications and statements
Logging
Access
General
- What does Zaurus do to ensure a reliable and secure service by means of information security?
- What are pen tests and are they performed on the Zaurus communication platform?
- I use Zaurus on my mobile / tablet. How can I optimally secure this?
Information security and business continuity policies
- Where is Zaurus data stored?
- How often is the Zaurus communication platform backed up?
- Where are these backups stored?
Rights of subjects
- What rights do I have with regard to my personal data?
- How can I exercise my "Right of transparency"?
- How can I exercise my "Right of access"?