How can I prevent TapJacking?
Malware can create an invisible layer on top of an application, to track your screen taps. This is called ‘TapJacking’. As a user, you will see the normal...
Thu, 20 Feb, 2020 at 4:04 PM
What can I do to secure my data myself?
Apart from the security measures Zaurus has put in place, there are also things you can do yourself to keep your data safe. We have listed a few tips: Us...
Thu, 20 Feb, 2020 at 4:10 PM
Can I sign out of my Alterdesk account remotely?
Should it happen that you lose the device on which you are signed in on the app or that there is another reason why you cannot access the device on whi...
Thu, 20 Feb, 2020 at 4:11 PM
How do I use a fingerprint lock?
In the Zaurus Android and iOS apps, you can now also set a fingerprint to lock your messenger account. This fingerprint will function as an alternative fo...
Thu, 20 Feb, 2020 at 4:17 PM
What is two-factor authentication and how do I enable it?
Two-factor authentication is a technique by means of which you can add an extra layer of security to a login process. It means that the identity of a user...
Thu, 20 Feb, 2020 at 4:08 PM
How do I enable a PIN code in the mobile apps?
In our mobile apps it is possible to enable a PIN code. Should you loan out or lose your phone, a PIN code will make sure that another person cannot simpl...
Thu, 20 Feb, 2020 at 4:09 PM
Why does my iPhone or iPad need PIN, fingerprint or faceID enabled for me to use Zaurus?
Zaurus uses the hardware encryption present in iPhones and iPads to keep itself secured. In order for this hardware encryption to be activated, the iDevice ...
Mon, 21 Dec, 2020 at 3:18 PM

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