Enter your search term here...
New support ticket
Check ticket status
Information security, business continuity and privacy
Data breaches and data protection
Who can appeal to the Data Protection Officer of Zaurus?
What are the duties of a Data Protection Officer?
How does Zaurus deal with data breaches?
Where is the data that the assistants receive stored?
How long is data stored within the communication platform?
Can the identity of a patient / client be verified?
Is a processing register kept?
For our organization, company data may not be displayed anywhere outside the messaging app. Can notifications be turned off?
See all 10 articles
Legislation, certifications and statements
Does Zaurus meet the requirements of the GDPR?
Is Zaurus ISO 27001: 2013 and NEN 7510: 2017 certified?
Are the actions of a Zaurus user logged? Where is this recorded? What is recorded?
Can I find out who has accessed our data in the database?
What measures have Zaurus taken against unprotected access and modification?
Who all have access to the communication exchange in the platform?
What does Zaurus do to ensure a reliable and secure service by means of information security?
What are pen tests and are they performed on the Zaurus communication platform?
I use Zaurus on my mobile / tablet. How can I optimally secure this?
How is the Zaurus communication platform encrypted?
What measures does Zaurus take against unauthorized access from the outside?
See all 7 articles
Information security and business continuity policies
Where is Zaurus data stored?
How often is the Zaurus communication platform backed up?
Where are these backups stored?
Are periodic samples also taken to test the reliability of the backups?
Does the Zaurus communication platform use virtual servers?
See all 14 articles
Rights of subjects
What rights do I have with regard to my personal data?
How can I exercise my "Right of transparency"?
How can I exercise my "Right of access"?
How can I exercise my "Right to rectification"?
How can I exercise my "Right to be forgotten"?
See all 10 articles
Some text in the Modal..