Accounts

How do I invite a colleague to start using Zaurus?
To invite a colleague to join you for a conversation in the Zaurus messenger, click ‘New’. A menu will open – choose ‘Co-worker’. Here you can enter ...
Wed, 19 Feb, 2020 at 3:57 PM
Can I invite external contacts?
                You can also invite external contacts to join you for a conversation on the Zaurus messenger (such as specialists from other organizations)...
Wed, 19 Feb, 2020 at 4:00 PM
Can I add contacts with a private email address?
Even though it is advised to add contacts using their professional email address, it is also possible to add a contact using a private email address. ...
Wed, 19 Feb, 2020 at 4:03 PM
Can I also invite care recipients?
You can also invite care recipients to join you for a conversation on the Zaurus messenger. Note: the care recipients you invite will be able to use a li...
Mon, 2 Mar, 2020 at 8:51 AM
I cannot verify my identity through the app of my bank
At the moment the only way to identify your identity via iDIN is through the Zaurus app. Zaurus is designed to keep everything contained in itself to increa...
Mon, 21 Dec, 2020 at 3:33 PM
How do I change my password?
Follow the following steps to change your password Log in on the desktop-app or the web-app. Ga to settings Click on the password tab Fill in the ...
Wed, 19 Feb, 2020 at 4:12 PM
How will my permission be requested?
When you register an account, you have to go through several pages to finalize your account. The very last page of this process has a little checkbox that y...
Thu, 10 Dec, 2020 at 4:56 PM
How can I withdraw my authorisation to use my data?
Authorization can be withdrawn by contacting our data protection officer by e-mailing fg@zaurus.nl. When you withdraw your authorization we will per...
Mon, 7 Dec, 2020 at 4:45 PM
Will users be able to see a disclaimer?
Users can be shown a disclaimer but only when the healthcare agency has set up one. If it is, the disclaimer will be the very first message anyone will rece...
Thu, 10 Dec, 2020 at 4:53 PM
How can I remove contacts?
Sometimes you want to remove contacts. That is possible in most cases. The only ones you cannot remove are co-workers. In all other cases, simply open the ...
Thu, 24 Dec, 2020 at 12:26 PM
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