Zaurus

If the quality of your stream during a video call is not adequate, there are a few things you could check. Older device Our video call functionality ...

First, please verify that the confirmation email has not landed in your spam folder. You can also check whether the email address you filled in is cor...

When you are using two factor authentication combined with apps like Google Authenticator, make sure that when you buy a new phone, you ensure that your ...

Chantal communicates via a live chat which is under a round button in the lower right corner of the general practician's website. If you cannot see thi...

It is always possible to make a typo when chatting with Chantal, the digital doctor's assistant. That's not a problem! Youcan simply type 'te...

General practices can decide themselves what Chantal does and does not do. It can happen that the practicioner decides to not have Chantal process requests ...

Is the desktop client or the Edge browser crashing in Windows 10? It could help to switch off the following Windows services: Connected User Experien...

Yes, that is correct! When you use your mobile browser to go to the web client, you will automatically be redirected to a page with a URL to the right ...

You will only get an SMS token when you have entered your phone number during the registration process. If you have registered with a phone number and have...

If you get an error message upon trying to log in, this can be caused by multiple different issues. The solution depends on the specific error message ...