If a patient or client exercises their rights with regard to personal data, it is best to contact the Data Protection Officer (DPO) of Zaurus at dpo@zaurus.io. The DPO will read the request with you and advise you on this.

From your role as controller you have the duty to comply with valid requests (with regard to rights of persons in relation to the processing of their personal data), however, Zaurus may be able to support you in this.