Certainly! Our digital assistants may ask conversation partners to identify themselves through online verification services. Usually iDIN or Idensys is used for this. Usually, the identity is verified before data is passed on to a human employee, but it can also be done elsewhere in the process. This way, the organization can be sure that they are talking to the right person and no personal data is passed on to third parties.
Can the identity of a patient / client be verified? Print
Modified on: Sun, 18 Oct, 2020 at 4:45 PM
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